Privacy Policy

Words Well Said, LLC Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://canwetalkcards.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@wordswellsaid.com or by mail using the details provided below:

302 Satellite Boulevard Northeast, Suite 132 #241, Suwanee, GA, 30024, United States

Knowing what to say just got easier

Can We Talk? Cards were created by communication expert and coach, Amber L. Wright. Throughout her twenty years of experience teaching people how to become better communicators, she realized that simple tools are most effective in helping folks get out of their heads and speak from the heart. Her intent with Can We Talk? Cards is to make it easier to start up meaningful conversations and build communication skills, everywhere from the boardroom to the bedroom. To learn more about Amber and her work, visit wordswellsaid.com.

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What is your return policy?

While sorry to hear you didn’t like the questions or enjoy using the cards, all sales are final. We do not accept returns, exchanges, or provide refunds.

What if my package gets lost or I don't receive it?

Please note that we track packages based on the information provided by USPS. If anything happens to the package while in transit, such as the package being lost or damaged, we will potentially replace it or provide a reimbursement. Once the package has been marked as "Delivered" to your residence, USPS and Words Well Said, LLC are no longer responsible for the package, as neither can account for the security of the residence or business where it was delivered.

Are wholesale orders available?

Absolutely! Please e-mail hello@wordswellsaid.com to inquire about wholesale orders, using “Wholesale Inquiry” in the subject line.

Can I buy them somewhere else, like Amazon?

We are the only official online retailer of Can We Talk? Cards. We are, however, available in a few bookstores across the country!

How can I use my deck of cards?

Can We Talk? Cards make conversation starters at parties, events, road trips, meetings, in classrooms, ice breakers, journal prompts, social media engagement, and more. The possibilities are endless! 

Are the cards a game?

They’re not designed as a game, meaning there are no specific instructions that come with each deck. But feel free to use your creativity and turn it into an activity!

Are all of the questions the same in each edition?

Each deck features a different set of questions with little to no overlap in questions.